jikibet Privacy
Policy

1 Introduction

Welcome to jikibet. This Privacy Policy explains how jikibet ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information you provide when you access or use the jikibet platform at jikibet.net.

jikibet is committed to handling your personal data responsibly and transparently. We operate primarily for Filipino players and comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account on jikibet, accessing the Platform, or using any of our services — including sabong, live casino, slots, bingo, and sports betting — you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree to this Privacy Policy, you must stop using the jikibet platform immediately and contact our support team to close your account.

2 Who We Are

jikibet is an online gaming platform serving players in the Philippines, offering a wide range of gaming products including sabong (cockfighting), live casino games, slot machines, bingo, Teen Patti 20-20, Mines, and sports betting. Our platform is accessible at jikibet.net.

For the purposes of the Philippine Data Privacy Act of 2012, jikibet acts as the Personal Information Controller (PIC) — meaning we are the entity that determines the purposes and means of processing your personal data. In some circumstances (such as when we process data on behalf of our game providers), we may also act as a Personal Information Processor (PIP).

If you have any questions about how jikibet handles your personal data, or wish to exercise any of your data subject rights under RA 10173, please contact our Data Protection Officer (DPO) at [email protected].

3 Data We Collect

jikibet collects several categories of personal data depending on how you interact with the Platform. The main categories are outlined in the table below:

We collect only the minimum data necessary for each stated purpose — consistent with the principle of proportionality under RA 10173. We do not collect sensitive personal information such as medical records, religious beliefs, or biometric data unless specifically required by law or regulation.

4 How We Collect Your Data

jikibet collects your personal data through the following methods:

4.1 Directly From You

The majority of data we hold about you comes directly from you. This includes information you provide when you register an account on jikibet, complete identity verification (KYC), make deposits or withdrawals, contact our support team, or participate in promotions and surveys.

4.2 Automatically When You Use the Platform

When you access jikibet, our servers automatically log certain technical data — including your IP address, device identifiers, browser type, and session information. This data is collected through server logs, cookies, web beacons, and similar tracking technologies. See Section 8 for full details on our cookie practices.

4.3 From Third Parties

In some circumstances, jikibet may receive personal data about you from third parties. This includes identity verification data from KYC service providers, fraud screening data from security vendors, and payment verification data from our payment partners (GCash, PayMaya, BPI, BDO, Metrobank). We only receive third-party data where we have a legitimate basis for doing so under applicable law.

4.4 From Publicly Available Sources

Where necessary for fraud prevention or legal compliance, jikibet may cross-reference your information against publicly available government databases, court records, or regulatory watchlists maintained by Philippine authorities.

5 Why We Use Your Data

jikibet uses the personal data we collect for the following purposes:

• Account creation and management — To register your player account, verify your identity, and manage your ongoing relationship with jikibet.
• Age verification — To confirm that you meet the minimum age requirement of 21 years as mandated by Philippine law and PAGCOR regulations.
• Payment processing — To process deposits and withdrawals to and from your jikibet wallet via your chosen payment method.
• Legal and regulatory compliance — To meet our obligations under RA 10173, PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security — To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities.
• Responsible gaming — To monitor gaming patterns, enforce self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support — To respond to your queries, complaints, and support requests in a timely and effective manner.
• Platform improvement — To analyze usage patterns, test new features, and improve the overall player experience on jikibet.
• Marketing communications — To send you promotional offers, bonus notifications, and updates about jikibet products and services, where you have given your consent to receive such communications.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jikibet processes your personal data on the following legal bases:

• Consent — Where you have freely given specific, informed, and unambiguous consent to processing. This applies primarily to marketing communications and optional cookies.
• Contractual necessity — Where processing is necessary to perform our contract with you as a registered player. This covers account management, payment processing, and gameplay.
• Legal obligation — Where processing is required to comply with a legal obligation, including AML reporting, PAGCOR regulatory obligations, and tax compliance.
• Legitimate interests — Where processing is necessary for jikibet's legitimate business interests (such as fraud prevention, platform security, and analytics), provided those interests are not overridden by your fundamental rights and freedoms.
• Vital interests — In rare emergency circumstances where processing is necessary to protect life or safety.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

7 Sharing Your Data

jikibet does not sell, rent, or trade your personal information to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:

7.1 Service Providers

We share data with trusted third-party vendors who assist us in operating the Platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, cybersecurity firms, and customer support platform operators. All service providers are bound by data processing agreements that require them to handle your data only as instructed by jikibet and in compliance with applicable law.

7.2 Game Content Providers

Where you play games provided by third-party game studios or live casino operators on the jikibet platform, certain game activity data (such as bet history and session data) may be shared with those providers for the purpose of game operation, dispute resolution, and RNG certification purposes.

7.3 Regulatory and Law Enforcement Authorities

jikibet may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), Philippine law enforcement agencies, or courts of law where we are legally required or permitted to do so. We will only share the minimum data necessary to satisfy the legal obligation.

7.4 Business Transfers

In the event that jikibet undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity. In such cases, jikibet will notify affected players via their registered email address and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Privacy Policy.

8 Cookies & Tracking

Like most online platforms, jikibet uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze how the Platform is used.

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognize your device on subsequent visits, remember your settings, and collect basic usage analytics.

8.2 Types of Cookies We Use

• Essential Cookies — Required for the Platform to function correctly. These include session authentication tokens and security cookies. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies — Remember your preferences such as language settings and notification choices to improve your overall experience on jikibet.
• Analytics Cookies — Help us understand how players navigate and use the Platform, so we can identify areas for improvement. Analytics data is aggregated and anonymized where possible.
• Marketing Cookies — Used to track your interactions with promotional content and measure the effectiveness of our campaigns. These are only placed with your explicit consent.

8.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of the jikibet platform from functioning correctly. Specific instructions for managing cookies vary by browser — please refer to your browser's help documentation for guidance.

9 Data Retention

jikibet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account data is retained for the duration of your active account plus a minimum of 5 years after account closure, as required by PAGCOR regulations and Philippine AML laws.
• Financial transaction records are retained for a minimum of 5 years from the date of each transaction, in accordance with the Anti-Money Laundering Act (AMLA) and BIR requirements.
• KYC documents are retained for the period required by PAGCOR and the AMLC — typically 5 years from the end of the business relationship.
• Customer support communications are retained for 3 years from the date of the last communication.
• Marketing consent records are retained until you withdraw your consent, and for a period thereafter to demonstrate compliance with consent requirements.

After the applicable retention period has expired, jikibet will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

10 Data Security

jikibet takes the security of your personal data very seriously. We have implemented a range of technical and organizational measures to protect your data against unauthorized access, accidental loss, disclosure, alteration, or destruction.

Our security measures include, but are not limited to:

• SSL/TLS encryption on all data transmissions between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Multi-factor authentication options for player accounts
• Regular penetration testing and vulnerability assessments by independent security firms
• Role-based access controls ensuring only authorized jikibet personnel can access personal data
• 24/7 security monitoring and automated intrusion detection systems
• Regular staff training on data privacy and security best practices

Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jikibet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players via their registered email address without undue delay.

11 Your Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by jikibet:

• Right to be Informed — You have the right to know how your personal data is collected, processed, and used, which is the primary purpose of this Privacy Policy.
• Right to Access — You may request a copy of the personal data jikibet holds about you at any time. We will provide this within a reasonable timeframe, subject to identity verification.
• Right to Correction — If any of the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it promptly.
• Right to Erasure — You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes, or where processing is based on legitimate interests.
• Right to Data Portability — Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jikibet has processed your personal data in violation of RA 10173.

To exercise any of the above rights, please contact jikibet's Data Protection Officer at [email protected]. Please include your full registered name, account username, and a description of your request. We will respond within 15 business days of receiving your request, as required under RA 10173.

12 Children & Minors

The jikibet platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine law and PAGCOR regulations governing online gaming. jikibet does not knowingly collect personal data from individuals below the age of 21.

During registration, all players are required to confirm their age and provide identity documents for verification. Where jikibet discovers that a player has registered and provided false information about their age, the account will be immediately suspended, all data will be reviewed for mandatory reporting obligations, and the matter may be referred to the appropriate Philippine authorities.

If you are a parent or guardian and believe that a minor has registered on jikibet without your knowledge, please contact us immediately at [email protected] so that we can take prompt action.

13 International Transfers

jikibet primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and international game content providers — may process or store data outside of the Philippines.

Where your personal data is transferred outside the Philippines, jikibet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that provided under RA 10173. These safeguards may include contractual data processing agreements incorporating standard clauses approved by the National Privacy Commission, or transfers to jurisdictions with comparable data protection laws.

jikibet will never transfer your personal data to a jurisdiction where adequate protection cannot be ensured without your prior consent, unless required to do so by Philippine law.

14 Third-Party Links

The jikibet platform may, from time to time, contain references or links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies solely to information collected by jikibet. We are not responsible for the privacy practices or content of any third-party websites or services.

We encourage you to review the privacy policies of any third-party services you interact with. jikibet has no control over and accepts no responsibility or liability for the privacy or security practices of third-party sites, even where those sites are linked from the jikibet platform.

15 Changes to This Policy

jikibet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The effective date at the top of this page will be updated each time a revision is made.

Where changes are material — meaning they significantly affect how we process your personal data or your rights as a data subject — jikibet will notify you by email to your registered address at least 7 days before the changes take effect. For non-material changes, such as typographical corrections or clarifications, updates may take effect immediately upon publication.

Your continued use of the jikibet platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised policy, please stop using the Platform and contact support to close your account.

16 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jikibet handles your personal data, please contact our Data Protection Officer:

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week

Please include your registered username, full name, and a clear description of your privacy query or request. We will acknowledge your message within 2 business days and provide a full response within 15 business days, as required under RA 10173.

If you are not satisfied with jikibet's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. The NPC is the government authority responsible for administering and enforcing RA 10173.